These terms govern your use of our website. Actual property management services are governed by separate written service agreements. If any part of these terms is unclear, contact us at hello@beyondstaysgroup.co.uk before continuing.
These Terms and Conditions govern your use of the Beyond Stays Group website at beyondstaysgroup.co.uk (the "Website"). By using the Website, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use the Website.
These Terms cover website use only. If you engage Beyond Stays Group for property management, guaranteed rent, block management, or any other service, that engagement is governed by a separate written service agreement between you and Beyond Stays Group. The service agreement takes precedence over these Terms in relation to the service itself.
Beyond Stays Group is a property management company based in Manchester, United Kingdom. Contact: hello@beyondstaysgroup.co.uk. We are ICO registered under the UK Data Protection Act 2018, and members of the Property Redress Scheme (propertyredress.co.uk).
You may use our Website for lawful purposes only. You must not:
All content on the Website, including but not limited to text, graphics, logos, images, photography, code, and design, is the property of Beyond Stays Group or its licensors and is protected by UK copyright, trademark, and other intellectual property laws.
You may view, download for personal reference, and print pages from the Website for your own non-commercial use. You may not reproduce, modify, distribute, publish, or commercially exploit any content without our prior written permission.
The information on the Website is provided for general informational purposes only. It does not constitute legal, financial, tax, or professional property advice. You should not rely on any information on the Website as the basis for making a legal, financial, or investment decision. Always consult qualified professionals before entering a service agreement.
We make reasonable efforts to keep information accurate and up to date. Case studies, testimonials, metrics, and portfolio content are illustrative of past outcomes and do not guarantee similar results in future engagements.
We aim to keep the Website available at all times but we do not guarantee uninterrupted access. The Website may be temporarily unavailable for maintenance, technical reasons, or reasons outside our control. We are not liable for any loss or damage arising from Website unavailability.
The Website may contain links to external websites operated by third parties (for example, our Trustpilot profile, our Instagram, Airbnb, Booking.com, or partners like Guesty). These are provided for convenience only. We do not control or endorse the content on those websites and are not responsible for their availability, content, or privacy practices.
When you complete our contact form, book via Calendly, or message us via WhatsApp, we collect and process the information you provide as described in our Privacy Policy. Submitting the form does not create a contract or service engagement. It creates an enquiry that we respond to typically within 24 hours during working days.
We will never spam you, add you to unrequested marketing lists, or share your details with unrelated third parties.
Any property management, guaranteed rent, block management, or other service Beyond Stays Group provides is governed by a separate written service agreement signed between you and Beyond Stays Group. That agreement sets out the specific terms, fees, obligations, term length, notice provisions, and dispute resolution mechanism for the service.
Nothing on this Website constitutes an offer, contract, or service agreement in itself. Marketing content, indicative fees (such as our 20% management fee starting benchmark), and typical timelines are indicative only and subject to formal agreement in writing.
To the fullest extent permitted by law:
If you have a complaint about the Website, our services, or our conduct, please contact us at hello@beyondstaysgroup.co.uk in the first instance and we will do our best to resolve it.
If you are a client of Beyond Stays Group (property management, guaranteed rent, or block management) and are not satisfied with our response, you can escalate to the Property Redress Scheme (PRS), of which we are a member. PRS provides independent complaint resolution for property-related disputes. Details at propertyredress.co.uk.
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of the Website is subject to the exclusive jurisdiction of the courts of England and Wales.
Beyond Stays Group reserves the right to modify these Terms at any time. Changes take effect from the date of posting. Continued use of the Website after changes means you accept the updated Terms.
Last updated: 8 July 2026. If you have any questions about these terms, email hello@beyondstaysgroup.co.uk.